Frequently Asked Questions
What credit cards are accepted?
KYP accepts Visa, MasterCard, American Express, Discover and PayPal
How soon does an order ship?
All orders will ship within 24 business hours from confirmation of your order and payment received
What happens if I enter an incorrect Ship To address?
You may update your shipping instructions if you email Contact@koayogaproducts.com by 3 pm CST of the same business day of your submission
May I cancel my order?
You may cancel your order if you email Contact@koayogaproducts.com by 3pm CST of the same business day of your submission. You will receive a refund back to the same method of payment within 10-15 business days of order placement.
Does Koa Yoga Products offer a discount?
Yes, we do! Email us at firstname.lastname@example.org for volume discount rates!
How or when are donations to charities made?
It is our goal to make a charitable organization by the middle of each month for the PRIOR month sales. The KYP launch was May 2020 and our first donation was made July 2020!
My question hasn’t been answered?
Please feel free to email us at email@example.com!